How We Collect & Use Your Personal Data

Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, creating an account or contacting us for support. We may also obtain data by recording how you interact with our websites, products, or services. For example, we may use technologies like cookies or receive use data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services. The personal data we collect includes name, gender, enterprise name, job position, postal and email addresses, phone number, login information (account and password), photos, and certificate information, etc., depending on how you interact with Uraastg, for example, the website you visit or the products and services that you use. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support.

Before using our products or services, you may need to provide personal data. However, not providing us with certain data may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.

We may use your personal data for the following purposes:

  • Creating an account.
  • Contacting you with your consent
  • Sending you important notices, such as installation of and updates to operating system or application.
  • Providing you with customized user experience and content.
  • Increasing our products and services through internal audits, data analysis, and research.
  • Complying with and enforcing applicable legal requirements, industry standards and our policies.

Cookies & Similar Technologies

To ensure our website works correctly, we may at times place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read only by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications you use, and enable websites to store data such as your preferences or items in your shopping cart.

Like many other websites or Internet service providers, the Website uses cookies to increase user experience. Session cookies are deleted after each visit, while persistent cookies remain in place across multiple visits. Cookies allow websites to remember your settings such as language, font size on your computer or mobile device, or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page. For example, if you are redirected to another web page from a website you are already logged in to and then return to the original website, it will not recognize you and you must log in again.

Web Beacons and Pixel Tags

In addition to cookies, we may also use other similar technologies on our websites such as web beacons and pixel tags. For example, when you

receive an email, it may contain a click-through URL that links to our web page. If you click the link, we will track your visit to help us learn about your preferences for products and services and increase our customer service. A web beacon is a transparent graphic image embedded in a website or in an email. We use pixel tags in emails to find out whether an email has been opened.

By using our website, you consent to the use of cookies, web beacons, and pixel tags as described above.

How We Disclose Personal Data

The Website may share your personal data with other partners, as described in this Policy when services are provided by partners authorized by Uraastg. For example, when you make an online purchase from Uraastg, we must share your personal data with the logistics provider to arrange shipment or a partner to provide services. In addition, as a global company, we may share personal data with our affiliates and subsidiaries.

To comply with applicable laws or respond to valid legal procedures, we may also disclose your personal data to law enforcement or other government agencies. The Website may also disclose your data when appropriate, for example, to execute Terms and Conditions, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.

Updates to This Policy

We reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.

How to Contact Us

Uraastg

Tel: 02 8073 9035

Address: 50 Carrington Street Sydney NSW 2000

If you have any questions or suggestions, please contact us at [email protected]

Where your personal data is processed by the Website in accordance with this Privacy Policy, the entity that responds to your request, contacts you, provides you with products or services, or has signed or is about to sign a contract with you is the controller of the personal data.